WHAT INFORMATION DO WE COLLECT?

Personally Identifiable and Health Information

We may collect and use personal and health information in connection with our business. Unless it’s unreasonable or impracticable, we will try to collect personal information directly from you. The specific type of personal and health information that we collect and use will depend on the reasons for, or circumstances of its collection and may include, but is not limited to, the following:

name and contact information (including telephone and mobile number, email address and residential and postal address);

company name and contact information (including ABN/ACN, business name, company contact, telephone and fax number, email address and registered, postal and business address);

details of any health information which may be relevant to your stay at Homb;

other personal information (including information contained in communications between you and us, or forms or other documents provided to us by you and any information we are required to collect by law).

We only collect personal and health information which has been provided to us by you.

If you would prefer that we do not collect any personal and health information from you, please do not provide us with any such information.

COOKIES

Cookies are small text files placed on your hard-disk that allows the server to identify and interact more effectively with your device. We may use cookies as part of our website. In most internet browsers, you can either accept or decline cookies, or adjust the browser settings to decline all cookies

THIRD PARTY DISCLOSURE

We take all reasonable and proper steps to ensure that third party recipients are obliged to protect the privacy and security of your personal and health information and use it only for the purpose for which it is disclosed. To the maximum extent provided by the relevant laws, we are not responsible or liable for the protection and privacy of any personal and health information which is provided to third parties. This means that, where your personal or health information has been disclosed, you accept and agree that the disclosed information will be held by third parties and may be used by them in accordance with the Privacy Act and Health records Act, and any privacy policy they may have and in such circumstances, the third party recipient will be solely responsible for their use of this personal information.

STORAGE

We take all reasonable and lawful steps to keep personal and health information secure, accurate and up to date and only retain your information for as long as reasonably required to satisfy the purpose for which they were collected and used (unless a longer period is necessary for our legal obligations or to defend a legal claim).
We will take reasonable steps to protect your personal and health information as you transmit your information from your electronic device to us and to protect such information from loss, misuse, and unauthorised access, use, modification, disclosure, alteration, or destruction. However, electronic transmission of information is never completely secure or error-free.

As a result, while we strive to protect users’ personal and health information, we cannot ensure or warrant the security of any information electronically transmitted by a user, and users provide their personal information at their own risk. To the maximum extent provided by the relevant laws, we are not responsible or liable for the electronic transmission of personal or health information to us or to third parties.

YOUR DATA PROTECTION RIGHTS

Access: You have the right to request that we provide you a copy of your personal and health information. You may access your personal and health information by requesting access from us or our Privacy Officer. A service fee may be charged for retrieving and sending this information to you.

Rectification: You have the right to request we correct, amend or update any information you believe is inaccurate or incomplete. You may request your information or data be corrected, amended or updated by contacting us on the details provided below.

Erasure: You have the right to request that we erase or destroy your personal and health information in certain circumstances, including where you withdraw your consent, where the data is no longer required for collection purposes or where the data has been unlawfully processed.

Restrict Processing: You have the right to request that we restrict the processing of your personal and health information under certain conditions, including where processing is inconsistent with the reason for which the information was collected.

Object to Processing: You have the right to object to us processing your personal and health information under certain circumstances, including the right to object to profiling, automation and direct marketing.

Data Portability: You have the right to request we transfer the data we have collected to another organisation or directly to you, under certain circumstances.

To the extent that we rely on our legitimate interests to use your personal and health information, you also have the right to object to such use (unless we can either demonstrate compelling legitimate grounds for the use that override your interests, rights and freedoms or where we need to process the information for the establishment, exercise or defence of legal claim).

UPDATES

We reserve the right to change, modify, add, or remove portions of this Policy from time to time and without notice to you. If we do so, we will post the revised policy on our website. Please note that the collection and use of your personal and Health information will be governed by this Policy at the time of collection and use of the information.

CONTACT & COMPLAINTS

If at any time you have any questions, complaints, comments or concerns about this Policy, please contact us via email at [email protected]

FURTHER INFORMATION

Should you wish to read more information on privacy legislation, the Australian Privacy Principles or Health Privacy Principles it is recommended that you visit the website of the office of the Australian Information Commissioner at www.oaic.gov.au.

Last revised: 18/03/2024